What You Need to Know About Emotional Intelligence
In the workplace, the focus has moved from IQ to EQ over the past number of years. Emotional intelligence has been defined as “the ability to identify and manage your own emotions and the emotions of others.” Many psychologists have outlined that EQ includes having these three skills:
The ability to utilize emotions and apply them to tasks, such as thinking and problem solving.
Emotional awareness includes the ability to recognize your own emotions and those of others.
The ability to manage emotions includes the ability to control your own emotions as well as the ability to cheer up or calm down another person.